Refund and Returns Policy

Overview

Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund.

To be eligible for a refund, You must send an email with the problem you’re facing in using the software. We will help you solve it. If you’re still unsatisfied, we will refund you the amount.

To complete your refund, we require a receipt or proof of purchase.

Refunds

We will first verify if you’re eligible for a refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@wenvoid.com.

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at hello@wenvoid.com for questions related to refunds and returns.